> For the complete documentation index, see [llms.txt](https://www.pmguidebook.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.pmguidebook.com/knowledge-skills/overview.md).

# Overview

## Knowledge Skills: Research & Analysis

Knowledge skills in research and analysis provide the foundation for making informed decisions and strategies. These skills involve understanding the customer, making data-driven decisions, acquiring domain knowledge, and having a solid business understanding.

In this section, we'll explore the key aspects of knowledge skills:

1. [**Understanding the Customer**](/knowledge-skills/understanding-the-customer.md): This involves the ability to empathize with and understand the needs, wants, and behaviors of the customer. It includes skills in user research, customer interviews, and journey mapping.
2. [**Data-Driven Decisions**](/knowledge-skills/data-driven-decisions.md): This involves the ability to collect, analyze, and interpret data to inform product decisions. It includes skills in data analysis, hypothesis testing, and metrics tracking.
3. [**Domain Knowledge**](/knowledge-skills/domain-knowledge.md): This involves having a deep understanding of the industry or market in which the product operates. It includes knowledge of competitors, trends, and regulatory issues.
4. [**Business Understanding**](/knowledge-skills/business-understanding.md): This involves understanding the business context in which the product operates. It includes knowledge of business models, financial metrics, and strategic planning.


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